Grateful Patient Program

Grateful Patient

Say “Thanks” to Your Healthcare Team

At Saint Francis Healthcare System, patient care is our top priority. You and your family deserve the best medical services in the region, and the Saint Francis Family is proud to continue to exceed your expectations.

The best way to say “thank you” to the physicians, nurses, therapists, volunteers or other staff members who cared for you and your family is to support the work they do each day by making a financial gift to the Grateful Patient program. In recognition of your gift, you may nominate a special Saint Francis colleague or department to receive recognition.

The Saint Francis Family gives its best each day and is committed to providing the expert care our patients and their loved ones deserve. Contributions to Saint Francis Foundation benefit patients who are diagnosed, treated and cared for in our Healthcare System.

“To be honest it brought a tear to my eye. It blessed my heart to think that a family would think of me in their time of sorrow. I was the one who should have made her (the donor’s) day better, but she was the one who brightened mine! I so admired her faith and strength. Her family will always have a special place in my heart!”

– C. Kim Wilson, Receptionist II, Cape Medical Oncology

“All of the staff, no matter their job title, were pleasant both day and night. Everyone we came in contact with from the physicians, nurse practitioner, nurses, the nursery nurses, nurse assistants, techs, administrative partners, lactation consultants, and dietary were exceptional and a cut above the rest. They bent over backwards to ensure we were comfortable and had everything we needed. When the call light was pressed they would immediately answer and come within a few minutes. The nursery staff kept us informed and were so loving to our twins. I knew that they were in good hands and well cared for.”

— Malinda, mother of twin daughters born at the Family BirthPlace

Tell Us About Your Experience

Please tell us how our staff has touched you or your family’s life. Saint Francis recognizes outstanding staff members for their hard work, commitment to excellence in patient satisfaction and dedication to our Mission.

Grateful Patient Online Donation Form

Grateful Patient Printable Donation Form

2024 Recognitions

Taylor Ribbing McClard, PA and Julie Robinson, RN were recently recognized through our Grateful Patient Program. Each was presented with a Guardian Angel pin from Saint Francis Foundation. Their nominations were submitted by Mindy Hoffman for extraordinary care provided to her during an ER visit in late February.


Saint Francis Level III NICU colleagues were recently honored and presented Guardian Angel pins in recognition of a Grateful Patient nomination from Kate and Ryun Holloway, whose baby CJ was born at a weight of 1 lb. 12 oz. on August 21, 2024, after an only 28 week gestation. CJ spent 104 days in the Saint Francis Level III NICU.

“There are no words to describe our time here. We gained family members in large numbers during our stay and Saint Francis was our home for a long time. When it came time to bring CJ home it felt like we were leaving our home. You took such great care of our little one while also helping to support us in caring for our older child at home. Thank you for everything you do!”

– Kate and Ryun Holloway


Twenty-five colleagues were recognized through the Saint Francis Foundation Grateful Patient Program in 2024. Each honoree was presented with a Guardian Angel pin from Stacy Huff, executive director of Saint Francis Foundation. Their nominations were submitted by Jay B. Knudtson for extraordinary care provided to his late mother, Rebecca A. Higgins, who after experiencing a severe brain aneurysm, was cared for in the Compassionate Care Unit until her passing. Our sincere condolences to the Knudtson family.

Past Years’ Honorees